Contact Us

The Premium Health is a registered business in the USA. 

Please get in touch with any questions you have!

If you have a question regarding the delivery of your order and have a tracking number, please try our Track Order service first. We also have a handy Shipping Guide which might help to answer any questions relating to the shipping of your order.

If these haven't been able to answer your query, please feel free to send us a message at support@premium-health.co

Do you ship worldwide & how much does shipping cost?

Yes - we ship worldwide. We offer customers free USA and International Shipping with tracking.

What are your shipping and processing times?

Standard Shipping Times:
Europe & UK: 8-15 days
USA and Canada: 8-15 days
Australia, NZ & Oceania: 8-15 days
Latin America: 9-26 days
Other countries: 11-30 days

Processing Times:
Orders can sometimes take 2-4 days to process after placing the order before shipping out.

Where can I find my tracking number?

When your items are shipped out, you should receive notification from us via email providing you with a tracking number.

If you haven't received one or if the tracking number doesn't work, it's okay. Contact us and we'll fix it!

If you need more detailed information, please send us an email at support@premium-health.co and we'll help you out!

Unexpected Delays

In some instances the delivery may take more time than the standard shipping times stated here. Please contact us if your package is taking TOO LONG to arrive and we will help you to resolve any situation that we have control over!

Customs Charges

International orders may incur additional tax and/or customs charges when they arrive to your location. It is your responsibility to pay any additional tax or customs charges. We advise that you check with your local authorities to see if any import charges may apply before you place an order.